Terms of service

Terms of Service

Last Updated: April 2026

Welcome to Savena. By accessing our website (www.savena.in) and/or purchasing from us, you agree to be bound by the following Terms of Service.

1. Overview

This website is operated by Savena. Throughout the site, the terms “we”, “us” and “our” refer to Savena. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to these Terms.

2. Online Store Terms

  • You must be at least 18 years old or using the site under supervision of a guardian.
  • You may not use our products for any illegal or unauthorized purpose.
  • Any breach of these terms will result in immediate termination of your services.

3. General Conditions

  • We reserve the right to refuse service to anyone at any time.
  • Your content (excluding payment information) may be transferred unencrypted.
  • You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without permission.

4. Accuracy of Information

  • We are not responsible if information on this site is not accurate, complete, or current.
  • Product descriptions and pricing are subject to change without notice.

5. Products or Services

  • Certain products may be available exclusively online.
  • We make every effort to display product images accurately, but actual colors may vary.
  • We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

6. Pricing & Modifications

  • Prices are subject to change without notice.
  • We reserve the right to modify or discontinue any product at any time.

7. Orders & Billing

  • We reserve the right to refuse or cancel any order.
  • You agree to provide current, complete, and accurate purchase information.
  • Fraudulent or suspicious orders may be canceled without prior notice.

8. Payment Terms

  • Payments are processed securely through third-party payment gateways.
  • We do not store your card or payment details.

9. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on your location.
  • We are not responsible for delays caused by courier services.
  • Shipping charges (if applicable) will be shown at checkout.

10. Returns & Refunds

  • Returns are accepted only for damaged, defective, or incorrect items.
  • You must contact us within 2 days of delivery.
  • Refunds are processed after product inspection.
  • Shipping charges are non-refundable unless the issue is from our side.

11. Intellectual Property

  • All content on this site (logos, images, text) is owned by Savena.
  • Unauthorized use or reproduction is strictly prohibited.

12. Prohibited Uses

You are prohibited from using the site:

  • For unlawful purposes
  • To violate regulations or laws
  • To upload malicious code or spam
  • To attempt to hack or disrupt the website

13. Limitation of Liability

  • We are not liable for any indirect or consequential damages.
  • Our liability is limited to the amount paid for the product.

14. Third-Party Services

  • We may use third-party tools and services.
  • We are not responsible for third-party policies or actions.

15. Changes to Terms

  • We reserve the right to update these Terms at any time.
  • Updates will be posted on this page.

16. Governing Law

These Terms are governed by the laws of India.

17. Contact Information

For any questions regarding these Terms, contact us:

  • Email: help@savena.in
  • Phone: +91 9995940132
  • Address: Malappuram, Kerala